Klypto / Support
A little help?
From your first copy to advanced settings, find an answer or get in touch directly.
Write to us.
A question, a problem or an idea? Our support email is also your contact for privacy questions.
For technical issues, include your Klypto version, macOS version and steps to reproduce the problem. Please do not attach passwords or sensitive clipboard content.
Find your bearings.
Shortcuts, search, permissions, backups and syncing: get to know Klypto step by step.
Open the guideFrequently asked questions
Why are some copies missing?
Check the capture status in the window: paused, private mode or excluded app. Filters may also skip sensitive content. Try copying a new, ordinary piece of text.
Why isn’t automatic paste working?
Enable automatic paste in Klypto’s settings and allow the app in System Settings → Privacy & Security → Accessibility. Capture and manual paste with ⌘V do not require this permission.
How do I search the text inside an image?
Enable “Search text in images” in Settings → Privacy. Local indexing may take time. Images marked sensitive are excluded, and turning the option off deletes the index.
How do I undo a deletion?
For ordinary deletions, use the Undo button or ⌘Z. Explicitly permanent deletions cannot be undone. Locking or quitting the app clears undo history.
My backup or sync shows an error.
Open Settings → Storage and follow the suggested action: retry, choose a folder or check iCloud and Keychain. Keep your backups and recovery keys. Do not delete existing files to try to fix the problem.
How do I delete my data?
Delete clips in the app. Turning image text search off removes its index. Backups and iCloud files are separate: read the guide before deleting them, particularly if several Macs are syncing.